Product Development Tool Feedback and Analytics Suite
Our team worked with a product development startup to design a chatbot-based user survey and accompanying analytics dashboard. However, along the way, we created an innovative, heuristic-based feedback evaluation framework that delivers actionable insights for early feature and application development.
Problem: Find a novel way to capture and measure user feedback on digital feature previews.
My Roles: Brainstormer, Scope-wrangler, Project manager, User Research, Interviewer, Writer.
This was a three week sprint project with a team of four.
Tools: Pencil and Paper, Whiteboards, Post-its, Sketch
I'm writing up a case study of this exciting project, but if you can't wait to hear more, please don't hesitate to contact me!